Terms of Use

Agreement to Terms

These Terms of Use constitute a legally binding agreement made between you and ash-fable concerning your access to and use of our website and services. By accessing or using our website, you agree that you have read, understood, and agree to be bound by these Terms of Use.

If you do not agree with all of these Terms of Use, you are expressly prohibited from using the website and must discontinue use immediately.

Intellectual Property Rights

Unless otherwise indicated, the website and all content, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by ash-fable, its licensors, or other providers of such material and are protected by Australian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You are granted a limited licence to access and use the website and to download or print a copy of any portion of the content to which you have properly gained access solely for your personal, non-commercial use.

User Representations

By using the website, you represent and warrant that:

• All information you submit will be true, accurate, current, and complete
• You will maintain the accuracy of such information
• You have the legal capacity to agree to these Terms of Use
• You are not a minor in the jurisdiction in which you reside
• You will not access the website through automated or non-human means
• You will not use the website for any illegal or unauthorised purpose
• Your use of the website will not violate any applicable law or regulation

Prohibited Activities

You may not access or use the website for any purpose other than that for which we make it available. The website may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us. As a user, you agree not to:

• Systematically retrieve data or other content from the website to create or compile a collection, compilation, database, or directory
• Make any unauthorised use of the website, including collecting usernames or email addresses by electronic or other means
• Circumvent, disable, or otherwise interfere with security-related features of the website
• Engage in unauthorised framing of or linking to the website
• Trick, defraud, or mislead us or other users
• Interfere with, disrupt, or create an undue burden on the website or the networks or services connected to it
• Attempt to impersonate another user or person
• Use any information obtained from the website to harass, abuse, or harm another person
• Use the website as part of any effort to compete with us
• Decipher, decompile, disassemble, or reverse engineer any of the software comprising the website

Services and Purchases

We offer various research services as described on our website. All purchases are subject to product availability. We reserve the right to discontinue any products or services at any time for any reason. Prices for all products and services are subject to change.

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the website. You further agree to promptly update account and payment information as necessary.

Service Delivery

Research reports and other deliverables will be provided within the timeframes specified at the time of purchase. These timeframes are estimates and may vary depending on the complexity of the request. We will notify you of any significant delays.

All research materials are provided for informational and educational purposes only. While we strive for accuracy, we make no guarantees regarding the completeness or suitability of the information for any particular purpose.

Refund Policy

Due to the nature of our services, refunds are handled on a case-by-case basis. If you are dissatisfied with a service, please contact us within 14 days of delivery to discuss your concerns. We may offer a revision, partial refund, or credit at our discretion.

Limitation of Liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the website or services, even if we have been advised of the possibility of such damages.

Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand made by any third party due to or arising out of your use of the website or breach of these Terms of Use.

Governing Law

These Terms shall be governed by and defined following the laws of Australia. ash-fable and yourself irrevocably consent that the courts of New South Wales, Australia shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

Dispute Resolution

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall first be referred to mediation in accordance with the Australian Disputes Centre Guidelines for Commercial Mediation. If the dispute is not resolved through mediation within 30 days, it shall be referred to and finally resolved by arbitration in accordance with the ACICA Arbitration Rules.

Changes to Terms

We reserve the right to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Terms. It is your responsibility to periodically review these Terms to stay informed of updates.

Contact Information

If you have any questions about these Terms of Use, please contact us at:

ash-fable
Level 12, 456 George Street
Sydney NSW 2000, Australia
Email: [email protected]